Proceedings of the 2nd EAI Bukittinggi International Conference on Education, BICED 2020, 14 September, 2020, Bukititinggi, West Sumatera, Indonesia

Research Article

Identification of Success Strategies for E-Government Services in Medan City

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  • @INPROCEEDINGS{10.4108/eai.14-9-2020.2305668,
        author={Anggi Pratama Nasution and Iskandar  Muda and Rizal  Iskandar and Erwin  Abubakar},
        title={Identification of Success Strategies for E-Government Services in Medan City},
        proceedings={Proceedings of the 2nd EAI Bukittinggi International Conference on Education, BICED 2020, 14 September, 2020, Bukititinggi, West Sumatera, Indonesia},
        publisher={EAI},
        proceedings_a={BICED},
        year={2021},
        month={3},
        keywords={evaluation; swot; e-government services},
        doi={10.4108/eai.14-9-2020.2305668}
    }
    
  • Anggi Pratama Nasution
    Iskandar Muda
    Rizal Iskandar
    Erwin Abubakar
    Year: 2021
    Identification of Success Strategies for E-Government Services in Medan City
    BICED
    EAI
    DOI: 10.4108/eai.14-9-2020.2305668
Anggi Pratama Nasution1,*, Iskandar Muda1, Rizal Iskandar1, Erwin Abubakar1
  • 1: Universitas Sumatera Utara, Medan, Indonesia
*Contact email: tamaanggi21@gmail.com

Abstract

The high need for access to information technology that must be fast, accurate, effective, and efficient becomes a necessity in everyday activities where one of them is Medan City which has used e-government services in the government system. In line with this, researchers feel interested in trying to identify success strategies in e-government services in Medan City that have been running since 2017. Research methodology through a descriptive approach which is divided into 3 stages. The results showed that there were 11 identification of success strategies in e-government services in Medan City.