Research Article
Enhancing Employees’ Digital Experience Through Internal Platform
@INPROCEEDINGS{10.4108/eai.1-10-2020.2305557, author={Thimotius Terry Very Ervinta and Johny Natu Prihanto and Kristianus Ade Sudiyono}, title={Enhancing Employees’ Digital Experience Through Internal Platform}, proceedings={Proceedings of the First International Conference of Economics, Business \& Entrepreneurship, ICEBE 2020, 1st October 2020, Tangerang, Indonesia}, publisher={EAI}, proceedings_a={ICEBE}, year={2021}, month={4}, keywords={employee digital experience internal platform integration products onboarding qr codes}, doi={10.4108/eai.1-10-2020.2305557} }- Thimotius Terry Very Ervinta
Johny Natu Prihanto
Kristianus Ade Sudiyono
Year: 2021
Enhancing Employees’ Digital Experience Through Internal Platform
ICEBE
EAI
DOI: 10.4108/eai.1-10-2020.2305557
Abstract
Kompas Gramedia (KG) employees increases every year and currently transforming towards digital. Technology utilization is important to improve employee digital experience in order to increases employee performance, one of them by using an internal platform, MyKG. Digital transformation which is conducted related to some features in MyKG, such as integration of KG digital products, onboarding, and the use of QR codes. Digital transformation project (DTP) using a conceptual model of digital maturity models TM Forum & Deloitte. DTP measure the digital maturity of current and future conditions and analyze the business capability. Interviews with stakeholders were conducted to measure current and future condition. The study recommend to developed some features in MyKG to enhance employees’ digital experience. Digital roadmap was created to assist companies in carrying out digital transformation. The outcomes of this research can be used by other company who want enhance employees’ digital experience through their internal platform.