Proceedings of the 1st International Conference on Law, Social Science, Economics, and Education, ICLSSEE 2021, March 6th 2021, Jakarta, Indonesia

Research Article

Financial Knowledge, Digital Financial Knowledge, Financial Attitude, Financial Behaviour and Financial Satisfaction on Millennials

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  • @INPROCEEDINGS{10.4108/eai.6-3-2021.2305967,
        author={Rani Arifah Normawati and Sri Mangesti Rahayu and Saparila  Worokinasih},
        title={Financial Knowledge, Digital Financial Knowledge, Financial Attitude, Financial Behaviour and Financial Satisfaction on Millennials},
        proceedings={Proceedings of the 1st International Conference on Law, Social Science, Economics, and Education, ICLSSEE  2021, March 6th 2021, Jakarta, Indonesia},
        publisher={EAI},
        proceedings_a={ICLSSEE},
        year={2021},
        month={5},
        keywords={millenials; digital financial knowledge; financial satisfaction},
        doi={10.4108/eai.6-3-2021.2305967}
    }
    
  • Rani Arifah Normawati
    Sri Mangesti Rahayu
    Saparila Worokinasih
    Year: 2021
    Financial Knowledge, Digital Financial Knowledge, Financial Attitude, Financial Behaviour and Financial Satisfaction on Millennials
    ICLSSEE
    EAI
    DOI: 10.4108/eai.6-3-2021.2305967
Rani Arifah Normawati1,*, Sri Mangesti Rahayu1, Saparila Worokinasih1
  • 1: Departement of Business Administration, Faculty of Administrative Science, Brawijaya University, Malang
*Contact email: raniarifahnormawati@gmail.com

Abstract

The increase of digital financial services has created new risks for its users. As a generation close to technology, the millennial generation with all its characteristics, financially vulnerable to this risk. Millennials face financial management problems because of their characteristics, coupled with the complexity of digital financial services that exist today. This concern leads to explain and predict millennial financial satisfaction associated with financial behavior, financial attitudes, financial knowledge, and digital financial knowledge, an area that has not been tackled critically in literaturere. This study attempts to formulate a conceptual framework and a research model developed with the TRA and TPB theory. The conceptual formulation method and model were carried out in several stages; literature study, model adoption, and instrument development. The results of the instrument development can be used for further research.