Research Article
The Illocutionary Acts in the Receptionists’ Conversation of Lumbini Luxury Villas and Spa
@INPROCEEDINGS{10.4108/eai.15-11-2019.2296255, author={I Wayan Ana and Hastining Rahayu Negara}, title={The Illocutionary Acts in the Receptionists’ Conversation of Lumbini Luxury Villas and Spa}, proceedings={Proceedings of the First International Seminar on Languare, Literature, Culture and Education, ISLLCE, 15-16 November 2019, Kendari, Indonesia}, publisher={EAI}, proceedings_a={ISLLCE}, year={2020}, month={6}, keywords={conversation illocutionary acts locution receptionist}, doi={10.4108/eai.15-11-2019.2296255} }- I Wayan Ana
Hastining Rahayu Negara
Year: 2020
The Illocutionary Acts in the Receptionists’ Conversation of Lumbini Luxury Villas and Spa
ISLLCE
EAI
DOI: 10.4108/eai.15-11-2019.2296255
Abstract
This study concerns with the kinds illocutionary acts and the functions used by receptionists conversations at Lumbini Luxury Villas and Spa, Jimbaran. In collecting the data, researcher used field writing technique method of video recording and voice recording. The data analyzed according to their functions and the kinds of illocutionary act found in the receptionists conversation with the guests. The results showed that there were four kinds of illocutionary acts appears in those conversation with the guests, they are commissives appears 7 examples, constative appears 8 examples, directive appears in 3 examples, and acknowledgement appears in 4 examples. It can be concluded that the expressions which appear in the conversation were greeting, thanking, apologizing, giving information, description, suggesting, asking question, offering, and promising.