Proceedings of the 1st International Conference on Sustainable Management and Innovation, ICoSMI 2020, 14-16 September 2020, Bogor, West Java, Indonesia

Research Article

The Influence of Work-Family Conflict and Perceived Organizational Support on Turnover Intention through Mediation Emotional Exhaustion on Indonesian Garment Workers

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  • @INPROCEEDINGS{10.4108/eai.14-9-2020.2304602,
        author={Monica  Natalin and Aryana  Satrya},
        title={The Influence of Work-Family Conflict and Perceived Organizational Support on Turnover Intention through Mediation Emotional Exhaustion on Indonesian Garment Workers},
        proceedings={Proceedings of the 1st International Conference on Sustainable Management and Innovation, ICoSMI 2020, 14-16 September 2020, Bogor, West Java, Indonesia},
        publisher={EAI},
        proceedings_a={ICOSMI},
        year={2021},
        month={5},
        keywords={emotional exhaustion garment workers perceived organizational support turnover intention work-family conflict},
        doi={10.4108/eai.14-9-2020.2304602}
    }
    
  • Monica Natalin
    Aryana Satrya
    Year: 2021
    The Influence of Work-Family Conflict and Perceived Organizational Support on Turnover Intention through Mediation Emotional Exhaustion on Indonesian Garment Workers
    ICOSMI
    EAI
    DOI: 10.4108/eai.14-9-2020.2304602
Monica Natalin1,*, Aryana Satrya1
  • 1: University of Indonesia
*Contact email: monicanatalin@gmail.com

Abstract

This study aimed to find the impact of emotional exhaustion (EE) mediation between work-family conflict (WFC), perceived organiza-tional support (POS), and turnover intention (TI) in Indonesia garment industry’s worker. This study is a part of the research conducted by the University of Indonesia (UI) research team, Tufts University (TU), Better Work-ILO (BW) and Real-Time Analytics (RTA) Vietnam. Data were collected based on survey questionnaires that obtained from surveys which was carried out by the core research team. The survey involved 2071 garment workers around DKI Jakarta, Banten, West Java, and Central Java Provinces. Hypotheses were tested with Structural Equation Model (SEM) method. The main result of this study showed that EE did not mediate the linkage between both WFC and TI, also the linkage between both POS and TI. Therefore, EE played an important role as a mediating variable in affecting the WFC and POS on TI.