Implementation of Decent Work and Perception of Quality of Work-Life for Workers in PT AG

This paper discusses the implementation of decent work and the perception of work-life quality owned by workers in Regionally-Owned Enterprise in transportation services sector, namely PT AG. To describe the phenomenon of decent work, the authors use 10 decent work indicators conveyed by ILO (2013), while in providing an overview of the quality of work-life, the authors use dimensions from Bustillo (2009) and Moos (1974, 1981, 1994). Data are obtained by interviews with nine workers, where there is a group of field workers and head office workers, and informants were chosen using purposive sampling. The findings of this research indicate that PT AG seeks to create decent working conditions through adequate earnings and productive work, compliance with regulations related to work that should be abolished, stability and job security, social security, as well as providing a mechanism for conducting social dialogue at work. However, PT AG's management needs to pay more attention to decent working hour indicator, combining work, family and personal life, equal opportunities and treatment in employment, and safe work environment. Findings related to the quality of work-life are also illustrated by the field workers, specifically related to work quality issues. These findings can be an input for stakeholders and management related to the implementation of decent work that is substantial for the lives of workers and business continuity of the company.