International Conference on Environmental Awareness for Sustainable Development in conjunction with International Conference on Challenge and Opportunities Sustainable Environmental Development, ICEASD & ICCOSED 2019, 1-2 April 2019, Kendari, Indonesia

Research Article

Analysis of Reward and Punishment Programs towards Job Satisfaction of Sales Promotion Girl (SPG) at Matahari Metropolitan Mall Department Store Bekasi

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  • @INPROCEEDINGS{10.4108/eai.1-4-2019.2287240,
        author={Bintang  Narpati},
        title={Analysis of Reward and Punishment Programs towards Job Satisfaction of Sales Promotion Girl (SPG) at Matahari Metropolitan Mall Department Store Bekasi },
        proceedings={International Conference on Environmental Awareness for Sustainable Development in conjunction with International Conference on Challenge and Opportunities Sustainable Environmental Development, ICEASD \& ICCOSED 2019, 1-2 April 2019, Kendari, Indonesia},
        publisher={EAI},
        proceedings_a={ICEASD\&ICCOSED},
        year={2019},
        month={9},
        keywords={reward punishment job satisfaction},
        doi={10.4108/eai.1-4-2019.2287240}
    }
    
  • Bintang Narpati
    Year: 2019
    Analysis of Reward and Punishment Programs towards Job Satisfaction of Sales Promotion Girl (SPG) at Matahari Metropolitan Mall Department Store Bekasi
    ICEASD&ICCOSED
    EAI
    DOI: 10.4108/eai.1-4-2019.2287240
Bintang Narpati1,*
  • 1: Faculty of Economic, Universitas Bhayangkara Jakarta Raya, Jl. Raya Perjuangan No.81, Marga Mulya, Bekasi Utara, Kota Bekasi, Jawa Barat 17143, Indonesia.
*Contact email: b.narpati@gmail.com

Abstract

This study aimed to measure the effect of reward and punishment programs that have been applied in working on job satisfaction of Sales Promotion Girl (SPG) at Matahari Department Store Metropolitan Mall Bekasi. The method used in this study, using quantitative descriptive analysis with involving 120 (one hundred and twenty) Sales Promotion Girls (SPG) and using random sampling techniques. The method of collecting data through a questionnaire and interview method which supported by the documentation method. Linear regression analysis is a technique used in analyzing this data. Based on the results of this study it can be obtained that there are significant influence between reward programs towards job satisfaction, there is a significant influence between program punishment towards employee job satisfaction and there are significant influence between reward and punishment program towards job satisfaction simultaneously. Through this research can be concluded that the existence of reward and punishment program can affect the job satisfaction of Sales Promotion Girl (SPG) at Matahari Department Store Metropolitan Mall Bekasi