Management Model Implementation Strategy Universal Service Obligation (USO) Indonesia

USO is a part of the main plan of Information and Communication Technologies (ICT) in a country, monitored by ITU and will be indexed every five years. In 2009 the Indonesian ICT index was far below that of Malaysia. Therefore, the purpose of this paper is to find out the implementation of ICT especially the implementation of USO in Indonesia. This paper is expected to be a guideline for planning and implementation in Indonesia. In particular, the objective is to find out the factors that influence the implementation of USO in Indonesia. Data collection was carried out based on the strategy management framework [1]. This model framework is a comprehensive strategy management model through 4 (four) stages, namely, 1) environmental observation, 2) strategy planning, 3) implementation of the strategy, and 4) assessment and control. In accordance with the objectives and objectives of this study, the method of data collection conducted is qualitatively through content analysis using atlas.ti. Data comes from documents implementing USO in Indonesia. The results of the study found that the factors that influenced the implementation of USO in Indonesia were management strategies, namely natural environment, strategic planning, strategy implementation and monitoring and evaluation.