Proceedings of the First Lekantara Annual Conference on Public Administration, Literature, Social Sciences, Humanities, and Education, LePALISSHE 2021, August 3, 2021, Malang, Indonesia

Research Article

The Role of Job Satisfaction in Mediating the Effect of Organizational Culture and Organizational Learning on Employee Performance at PT. Techno Motor Indonesia

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  • @INPROCEEDINGS{10.4108/eai.3-8-2021.2315143,
        author={Andreas Wahyu Gunawan and Kansah Azzahroh and Erny Tajib and Deasy Aseanty},
        title={The Role of Job Satisfaction in Mediating the Effect of Organizational Culture and Organizational Learning on Employee Performance at PT. Techno Motor Indonesia},
        proceedings={Proceedings of the First Lekantara Annual Conference on Public Administration, Literature, Social Sciences, Humanities, and Education, LePALISSHE 2021, August 3, 2021, Malang, Indonesia},
        publisher={EAI},
        proceedings_a={LEPALISSHE},
        year={2022},
        month={1},
        keywords={job satisfaction; organizational learning; organizational culture; employee performance},
        doi={10.4108/eai.3-8-2021.2315143}
    }
    
  • Andreas Wahyu Gunawan
    Kansah Azzahroh
    Erny Tajib
    Deasy Aseanty
    Year: 2022
    The Role of Job Satisfaction in Mediating the Effect of Organizational Culture and Organizational Learning on Employee Performance at PT. Techno Motor Indonesia
    LEPALISSHE
    EAI
    DOI: 10.4108/eai.3-8-2021.2315143
Andreas Wahyu Gunawan1,*, Kansah Azzahroh1, Erny Tajib1, Deasy Aseanty1
  • 1: Faculty of Economics and Business, Universitas Trisakti
*Contact email: andreaswg@trisakti.ac.id

Abstract

This study objective is to determine the role of job satisfaction in mediating the effects of organizational culture and organizational learning on employee performance at PT Techno Motor Indonesia. PT Techno Motor Indonesia is engaged in motorcycle repair, maintenance services, and spare parts sales. This study used a questionnaire as a data collection method involving 123 people. The questionnaire used a Likert scale method. This study employed proportionate stratified random sampling. Data were analyzed using SEM-PLS. The results indicated that organizational learning is having a positive but not major effect on employee’s performance. Organizational culture is having a positive and major effect on employee’s performance. Organizational learning had a positive and major effect on job satisfaction. Organizational culture had a positive and major effect on job satisfaction. Job satisfaction had negative and not major effect on employee’s performance. Job satisfaction could not mediate the positive and significant effect of organizational culture on employee’s performance. Job satisfaction could not mediate the positive and significant effect of organizational learning on employee’s performance.