Research Article
Role of Medical Committee Resolve Lawsuits at Hospital Covid-19 Pandemic Era
@INPROCEEDINGS{10.4108/eai.30-10-2021.2315747, author={Johanna Marudur Marpaung and Rineke Sara}, title={Role of Medical Committee Resolve Lawsuits at Hospital Covid-19 Pandemic Era}, proceedings={Proceedings of the First Multidiscipline International Conference, MIC 2021, October 30 2021, Jakarta, Indonesia}, publisher={EAI}, proceedings_a={MIC}, year={2022}, month={1}, keywords={medical committee; lawsuits; patient satisfaction}, doi={10.4108/eai.30-10-2021.2315747} }- Johanna Marudur Marpaung
Rineke Sara
Year: 2022
Role of Medical Committee Resolve Lawsuits at Hospital Covid-19 Pandemic Era
MIC
EAI
DOI: 10.4108/eai.30-10-2021.2315747
Abstract
Health is human rights accordance with the constitution of Indonesia in 1945 the form of improve to general welfare. Regulation minister of health Indonesian number 755/PER/IV/2011 is about performance medical committee at hospital chapter 1 verse 1st declare medical committee is tools of hospital to do clinical governance that medical staff at hospital to keep professionalism through credential mechanism, quality control of medical profession and ethical maintenance and medical professional discipline. The goal of research to health service at pandemic keep going well. This research use to description, data obtained by medical committee and had been medical audit by professional audit subcommittee accordance chapter 10 verse 2nd B said that: on duty to keep competence and medical staff professionalism. The most complain and lawsuits are patient dissatisfaction to health service. Getting better health service so patient satisfaction against health increase (directly proportional). Patient dissatisfaction or patient’s family to service health at pandemic era give rise to many complain even up to do lawsuits to hospital as health care provider.