Research Article
Evaluating University Library Websites in Indonesia and Malaysia
@INPROCEEDINGS{10.4108/eai.19-10-2021.2316602, author={Erwin Rahmandita}, title={Evaluating University Library Websites in Indonesia and Malaysia}, proceedings={Proceedings of the First International Conference on Literature Innovation in Chinese Language, LIONG 2021, 19-20 October 2021, Purwokerto, Indonesia}, publisher={EAI}, proceedings_a={LIONG}, year={2022}, month={3}, keywords={attrakdiff; digital library; indonesia; malaysia}, doi={10.4108/eai.19-10-2021.2316602} }- Erwin Rahmandita
Year: 2022
Evaluating University Library Websites in Indonesia and Malaysia
LIONG
EAI
DOI: 10.4108/eai.19-10-2021.2316602
Abstract
This study aims at evaluating university library websites based on users’ perceptions using the AttrakDiff questionnaire. Data were collected from 40 university library websites in Indonesia and Malaysia. The results show no significant difference in the value of user’s experience interacting with public and private university library websites in Indonesia and Malaysia. The user experiences interacting with public university library websites in Indonesia and Malaysia have been valued higher than with private university library websites. Public university library websites offer a relatively high value of pragmatic experience, but not enough to drive the user to identify with the libraries. Nevertheless, there is much room for improvement for private university libraries to offer more positive users experiences. Further study is recommended to expand the number of users and complement the analysis with qualitative analysis to provide a more holistic evaluation.