Research Article
Efectiveness of the Implementation of SIP Sakato and Sakato Sign Applications in Licensing and Non-Licensing Services in West Sumatra Province (Case Study: Investment Service and One-Stop Integrated Services (DPMPTSP) West Sumatra Province)
@INPROCEEDINGS{10.4108/eai.21-10-2020.2311483, author={Aswandi Aswandi and Afriva Khaidir}, title={Efectiveness of the Implementation of SIP Sakato and Sakato Sign Applications in Licensing and Non-Licensing Services in West Sumatra Province (Case Study: Investment Service and One-Stop Integrated Services (DPMPTSP) West Sumatra Province) }, proceedings={Proceedings of the 1st Tidar International Conference on Advancing Local Wisdom Towards Global Megatrends, TIC 2020, 21-22 October 2020, Magelang, Jawa Tengah, Indonesia}, publisher={EAI}, proceedings_a={TIC}, year={2021}, month={11}, keywords={efectiveness e-government sip sakato sakato sign public services}, doi={10.4108/eai.21-10-2020.2311483} }- Aswandi Aswandi
Afriva Khaidir
Year: 2021
Efectiveness of the Implementation of SIP Sakato and Sakato Sign Applications in Licensing and Non-Licensing Services in West Sumatra Province (Case Study: Investment Service and One-Stop Integrated Services (DPMPTSP) West Sumatra Province)
TIC
EAI
DOI: 10.4108/eai.21-10-2020.2311483
Abstract
This research started with various problems in the implementation of SIP Sakato and Sakato Sign applications in online licensing services. Which is licensing services are still done manually, lack of public skills to use the application, overdue on licensing completion, and lack of supporting facilities and infrastructure. This research is qualitative with descriptive methods. The informants were determined using purposive sampling and incidental sampling methods. Data collection was done by interviewing, observing, studying documentation, and testing the validity of the data by using the source triangulation method. Measurement of effectiveness is based on the evaluation elements developed by Daniel Stufflebeam, that is Context, Input, Process, and Product. The results are the implementation of Sakato Sign already good, but no with SIP Sakato application. Because SIP Sakato still needs to be developed, inadequate budget, inadequate internet networks, deficient field survey officers, and delay in submitting technical studies by the Technical Service.