Competition between offline and online stores: which will Indonesian consumers choose to shop for fashion products?

Suleman, Dede and Zuniarti, Ida and Marginingsih, Ratnawaty and Sabil, Sabil and Nurhayaty, Ety and Rachmawati, Susan and Pramularso, Eigis Yani and Sari, Imelda (2020) Competition between offline and online stores: which will Indonesian consumers choose to shop for fashion products? In: INCOGITE 2019, 7 November 2019, Tangerang, Banten, Indonesia.

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Abstract

In this era, the emergence of new shopping patterns with online media, of course, will disrupt the existing market with the existence of this new market to become a market in the offline store as long as it has another new alternative that can be used as a place of shopping by consumers. Because of this in this study will describe the choice of consumers whether in buying fashion products they will choose to shop at an offline store or online store. This qualitative research by distributing questionnaires to 154 respondents to make choices in deciding to shop for their fashion products in offline or online stores. The results of the study found that shopping decisions for fashion products in Indonesia found that consumers still choose to shop in an offline store. This is based on the factors Perceived usefullnes, Perceived Eases of use, trust, Risk, about the comparison between offline and online stores. Bad shopping experience in online stores makes Indonesian consumers still believe that the offline store is better and the right place

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: perceived usefullnes perceived ease of use trust risk purchase decision
Subjects: H Social Sciences > H Social Sciences (General)
Depositing User: EAI Editor IV
Date Deposited: 09 Apr 2021 08:19
Last Modified: 09 Apr 2021 08:19
URI: https://eprints.eudl.eu/id/eprint/2388

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