The Perception of Students of UiTM, Cawangan Pulau Pinang Towards the Use of Salutations in WhatsApp Conversations

Amin, Noraziah Mohd and Razali, Wan Noorli (2020) The Perception of Students of UiTM, Cawangan Pulau Pinang Towards the Use of Salutations in WhatsApp Conversations. In: ICETLAWBE 2020, 26 September 2020, Bandar Lampung, Indonesia.

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Abstract

Instant messaging service has become prevalent in today’s life with the ubiquitous use of mobile devices like smartphones. One of the most popular instant messaging applications is WhatsApp. Due to WhatsApp being a common application used by the majority of the students of Universiti Teknologi MARA (UiTM), Cawangan Pulau Pinang, the present study aimed to determine the perception of this university’s students towards salutation or greeting use in WhatsApp conversations. The study employed a quantitative research design for its data collection. 100 respondents from the university involved in a survey conducted for this study. It was found that the majority of them were aware of their use of salutations or greetings in WhatsApp conversations as well as their preferred language for salutations on WhatsApp. The findings revealed that the students believed it is important for them to utilise full-word and formal form of salutation when communicating with their lecturers via WhatsApp.

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: salutation students of uitm cawangan pulau pinang whatsapp
Subjects: H Social Sciences > H Social Sciences (General)
Depositing User: EAI Editor IV
Date Deposited: 14 Apr 2021 06:35
Last Modified: 14 Apr 2021 06:35
URI: https://eprints.eudl.eu/id/eprint/2506

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