Research Article
Requirement elicitation: Requirements conflict resolution and communication model for Telecommunication Sector
@INPROCEEDINGS{10.4108/eai.27-2-2020.2303293, author={Mohammed Burhanur Rehman and Hatim M. Elhassan Ibrahim Dafallaa and Nazir Ahmad and Iqrar Ahmad and Mamoon Rashid and Rizwan Khan}, title={Requirement elicitation: Requirements conflict resolution and communication model for Telecommunication Sector}, proceedings={Proceedings of the 2nd International Conference on ICT for Digital, Smart, and Sustainable Development, ICIDSSD 2020, 27-28 February 2020, Jamia Hamdard, New Delhi, India}, publisher={EAI}, proceedings_a={ICIDSSD}, year={2021}, month={3}, keywords={requirements elicitation communication issues requirements conflict}, doi={10.4108/eai.27-2-2020.2303293} }- Mohammed Burhanur Rehman
Hatim M. Elhassan Ibrahim Dafallaa
Nazir Ahmad
Iqrar Ahmad
Mamoon Rashid
Rizwan Khan
Year: 2021
Requirement elicitation: Requirements conflict resolution and communication model for Telecommunication Sector
ICIDSSD
EAI
DOI: 10.4108/eai.27-2-2020.2303293
Abstract
Requirements elicitation (RE) phase is very critical and crucial to the success of IS projects in telecommunication sector. Unfortunately, this phase of IS projects development is susceptible to a large degree of errors, affected by key factors embedded in the applied communication techniques, which results in a requirement conflicts that widen the gap of what is being build and what is being desired by the stakeholders. The aim of this paper is to present a Requirements conflict resolution and communication model to address the lack of a systematic mechanism to quantify the communication obstacles and to classify the requirements conflicts in the RE phase. The proposed model will introduce the conflict detection and resolution mechanism based on the normalized cross correlations function (NCCF), standard deviation (SD) and the standard error (SE) functions to detect and quantify the conflicted requirements based on the calculation of the requirements correlations and accuracy. The proposed model will overcome the reoccurring issues of the requirement elicitation phase.