Research Article
The Role of Communicative English in Improving the Services of South Denpasar Sector Police Members
@INPROCEEDINGS{10.4108/eai.13-12-2019.2299011, author={I Nyoman Muliana and I Made Astu Mahayana}, title={The Role of Communicative English in Improving the Services of South Denpasar Sector Police Members}, proceedings={Proceedings of the 2nd Warmadewa Research and Development Seminar (WARDS), 27 June 2019, Denpasar-Bali, Indonesia}, publisher={EAI}, proceedings_a={WARDS}, year={2020}, month={8}, keywords={communicative english training south denpasar sector police}, doi={10.4108/eai.13-12-2019.2299011} }- I Nyoman Muliana
I Made Astu Mahayana
Year: 2020
The Role of Communicative English in Improving the Services of South Denpasar Sector Police Members
WARDS
EAI
DOI: 10.4108/eai.13-12-2019.2299011
Abstract
This study aims to determine the role of communicative English in improving the services of the police. The research was carried out at South Denpasar Sector Police Station located in the Sanur tourism area. Therefore, its assignment area automatically covers Sanur as one of the main tourism destinations for domestic and foreign tourists. The problem faced by the police officers as PKM partners is their limited ability to effectively communicate in English, such as asking questions, providing explanations to foreigners. The research showed that these problems are overcome by providing communicative English training lectures, using the pair work, and conversation methods. The training has an impact on vocabulary mastery, communication skills, and grammar mastery of the training participants.