E-Government Based Public Services in Medan Barat Subdistrict

Iqbal, Muhammad and Ivanna, Julia and Prayetno, Prayetno and Sinaga, Yessi Yunelva (2019) E-Government Based Public Services in Medan Barat Subdistrict. In: ICSSIS 2019, 24-25 October 2019, Medan, North Sumatera, Indonesia.

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This article discusses government efforts in the implementation of bureaucracy reform as stipulated in the law No. 25 of 2009 about public services related to the service to its residents with quality service standards, fast, easy, affordable and be measured. It is in accordance with Presidential Instruction No. 3 of 2003 about national policy on e-Government development.In its development, e-Government is still far from expectations, government institutions both in the center and the region do not yet consider the important e-Government. E-Government is considered a project and a momentarily trend. Kecamatan Medan barat is one of the sub-districts in Medan that has been conducting bureaucracy reform by providing public services based on electronic (e-kecamatan) in managing Administration andIncrease Community participation.The results showed the success of public services electronic-based public services in Kecamatan Medan Barat had a prerequisite, namely (1) the support from the District Leadership (Camat), (2) availability of Financial Resources and Human Resources (3) Transparency In the public service process with application system. In addition, e-kecamatan based services facilitate the residents to obtain information and manage various purposes in the form of administrative services products.

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: bureaucratic reform public service e-kecamatan
Subjects: H Social Sciences > H Social Sciences (General)
Depositing User: EAI Editor IV
Date Deposited: 25 Aug 2021 06:56
Last Modified: 25 Aug 2021 06:56
URI: https://eprints.eudl.eu/id/eprint/6163

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