Proceeding of the First International Graduate Conference (IGC) On Innovation, Creativity, Digital, & Technopreneurship for Sustainable Development in Conjunction with The 6th Roundtable for Indonesian Entrepreneurship Educators 2018 Universitas Syiah Kuala October, 3-5, 2018 Banda Aceh, Indonesia

Research Article

Authors' Instructions: Analysis of Fire Extinguishing Services Based on Disaster Mitigation at the Fire and Safety Department of Banda Aceh

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  • @INPROCEEDINGS{10.4108/eai.3-10-2018.2284318,
        author={Nazarul  Saddam and Indra  Indra and Alamsyah  Taher},
        title={Authors' Instructions: Analysis of Fire Extinguishing Services Based on Disaster Mitigation at the Fire and Safety Department of Banda Aceh },
        proceedings={Proceeding of the First International Graduate Conference (IGC) On Innovation, Creativity, Digital, \& Technopreneurship for Sustainable Development in Conjunction with The 6th Roundtable for Indonesian Entrepreneurship Educators 2018 Universitas Syiah Kuala October, 3-5, 2018 Banda Aceh, Indonesia},
        publisher={EAI},
        proceedings_a={IGC},
        year={2019},
        month={5},
        keywords={service mitigation strategy},
        doi={10.4108/eai.3-10-2018.2284318}
    }
    
  • Nazarul Saddam
    Indra Indra
    Alamsyah Taher
    Year: 2019
    Authors' Instructions: Analysis of Fire Extinguishing Services Based on Disaster Mitigation at the Fire and Safety Department of Banda Aceh
    IGC
    EAI
    DOI: 10.4108/eai.3-10-2018.2284318
Nazarul Saddam1,*, Indra Indra2, Alamsyah Taher3
  • 1: Magister of Disaster Science. University of Syiah Kuala, Jalan Hamzah Fansuri No 4, Darussalam, Banda Aceh, Indonesia
  • 2: Faculty of Agriculture, University of Syiah Kuala, Darussalam, Banda Aceh, Indonesia
  • 3: Faculty of Teacher Training and Education, University of Syiah Kuala Darussalam, Banda Aceh Darussalam, Banda Aceh, Indonesia
*Contact email: nazarulsaddam@yahoo.com

Abstract

Fire and Safety Department is a government agency that specifically handles fire prevention. Fires can result in material losses and have a high potential for death, thus requiring attention to the safety of residents of residential areas. This certainly requires an organization/agency that provides good and optimal service to obtain success, especially in the Fire and Safety of Banda Aceh. This study aims to analyze the service system of the Fire and Safety Department of Banda Aceh to the community and develop alternative strategies to improve the provision of fire services to the community. The data used in this study are primary data and secondary data. The primary data is obtained from observation, interviews, and distribution of questionnaires. The secondary data obtained through books, journals, and the Central Bureau of Statistics of Banda Aceh. Respondents in this study were 47 people. One of which is the 18 hydrant points in Banda Aceh, only 14 points are functioning properly. The results of the SWOT analysis show that the strategy needed is a growth strategy obtained from the meeting of the two axis points that lead to the V quadrant. Therefore, there are five strategies using the SWOT analysis, such as increasing mitigation efforts with a program of periodic maintenance on facilities and infrastructure so that it will be ready to use at any time and improve employee performance with socialization programs to improve knowledge and skills in handling fire cases.