Implementation of District’s Integrated Administration Service Policy (PATEN) in Gunung Putri District Bogor Regency

Saputra, Munir and Rahadian, A. H. (2021) Implementation of District’s Integrated Administration Service Policy (PATEN) in Gunung Putri District Bogor Regency. In: ICSTIAMI 2019, 17-18 July 2019, Jakarta, Indonesia.

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Abstract

The aim of research were analyzing the compliance degree of implementer toward the One-Stop Integrated Service policy, identifying the obstacles and problems found in the implementation of policy, and understanding the performance of output, outcome, benefit and impact of implementation of policy through the qualitative research approach by using the main theory proposed by Randall B. Repley and Grace A. Franklin (1986: 232-33). According to the research result, found that the compliance degree of implementer toward the regulation of laws was low because various Regent regulations concerning the implementation and determination of standard operational procedure not completely obeyed. Some problems were found such as in the aspect of Human Resources/Personnel, Budgeting, work facilities, computers and printer, regulations that consider to be changed frequently, and dependent organization of PATEN that caused the public principles services as stated in Laws No. 25 of 2009 not fully applied. The Performance of Services and the impact expected could not be measured because there was no document of work unit plan and complete LAKIP that accordance with the guidelines of report arrangement. From those three perspectives can be concluded that the implementation of PATEN policy in Gunung Putri District of Bogor Regency not work properly.

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: implementation of policy district’s integrated administration service (paten)
Subjects: H Social Sciences > H Social Sciences (General)
Depositing User: EAI Editor IV
Date Deposited: 16 Dec 2021 10:45
Last Modified: 16 Dec 2021 10:45
URI: https://eprints.eudl.eu/id/eprint/9079

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