Legal Protection for Customers Against Liquidation of a Bank

Parulian Aruan, Valentino Partogi and Pakpahan, Elvira Fitriyani and Mulyadi, Mulyadi and Isnainul, OK and Yusriando, Yusriando (2021) Legal Protection for Customers Against Liquidation of a Bank. In: ICLHR 2021, 14-15 April 2021, Jakarta, Indonesia.

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Bank is a financial institution that is trusted to store funds from the public, government and private. Protection of customers is a banking challenge that directly affects the majority of society. It is a very big challenge for banks and Bank Indonesia and the wider community to jointly create firm standards in developing customer complaint mechanisms and in realizing transparency of information on banking products. One of the important factors that led to the liquidation of a bank was the bank's eligibility rating factor as stipulated in Article 19 paragraph (1) of the Consumer Protection Law. Global Bank is responsible for providing compensation to consumers in the form of refunds or replacement of services of a similar or equivalent value.

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: legal protection customers bank
Subjects: H Social Sciences > H Social Sciences (General)
Depositing User: EAI Editor IV
Date Deposited: 12 Jan 2022 10:52
Last Modified: 12 Jan 2022 10:52

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